graywolfsmaille web store FAQ section

Payment is due at time of sale. We except PayPal, Money Orders, Gray Wolf's Chainmaille gift Certificates and Credit Cards! (credit cards are processed here in our office through phone orders so please contact us if you would like to pay using a form other then PayPal.) There could be a 7-10 day hold on all orders paid with Money Order till it clears your bank please take this into consideration when ordering! If you're using a Gray Wolf's Gift Certificate to pay for your purchase please contact me for instructions on how to redeem.

All pieces are shipped via 1st Class USPS! If you need your purchase shipped overnight contact us for price! All pieces are shipped with Tracking information! ALL PROCESSING TIMES ARE AN ESTIMATE MOST PIECES SHIP SOONER! International customers: Shipping fee of $19.95 is the most you would pay, I will ship your package the least expensive way possible unless you specify other wise and you are responsible for any custom fees or tariffs charged by your country.

All special and custom orders are non-returnable! We apologize for any inconvenience! Please Contact us for all other return/refund instruction! Everything I make is warrantied for as long as you own it meaning if anything should happen to it which is caused by normal wear and tear I'll repair or replace it at no charge.

All special orders and custom orders are paid in full at time of ordering! Since these items are made to a certain persons style and/or body type it would be very hard to sell them if you changed your mind and didn't want the item after it was completed. Everyone is different how do I know the piece I'm getting will fit correctly? Special orders and custom orders are made to specific measurements giving to me by you at the time of your order but we know that without fitting session's it's almost impossible to get it right the first time. So once you receive your item if any small modification need to be made you can send it back and I'll will make the adjustments and no extra cost to you. You can contact us for more detail!

We use mostly Bright Aluminum but we also us Stainless Steel, copper, Brass, Nickle Silver and Anodize Aluminum. 95% of our pieces are made from bright and anodize aluminum because it's the lightest and won't fade or tarnish, it's a perfect metal for Bikini/Bra tops, Bikini Bottoms, skirts and shirts due to it's light weight. Armor is made from Aluminum ( Any armor sold will require an signed legal disclaimer between us and you! We make no guarantees about the protective abilities of our armor. It is a reproduction piece, and as such no guarantee of its level of protection against such items as (but not limited to) knives, swords, clubs, batons, spears, spikes, acid, flamethrowers, guns, axes, motorcycle accidents, chainsaws, shrapnel, etc. will be made.) Aluminum and Stainless is used for just about all of our jewelry. If you have any questions please feel free to contact us!